For the majority of our events, we have enough space for everyone who wants to play! That being said, we appreciate it when people register in advance, so we know how many people to expect, which helps us ensure that we have enough prize support, staffing, and tables for the event.
Insufficient Interest
If there aren’t enough people who have expressed interest in an event in advance, the event may be cancelled if it is not viable to run. The exact number of participants required may vary with the event (for example, if there is a $50 prize kit, we would need to sell at least $50 worth of tickets for the event to be viable), but for most tournaments, our minimum number of participants is 6. In the event of insufficient interest, the event will be cancelled with at least 24 hours notice given to all participants, and full refunds will be issued to all who have prepaid.
Sold Out Events
We do have a limited amount of space, and sometimes we don’t have enough room for everyone who would like to attend. In these cases, spaces will be given, in order, to those who have prepaid for the event. In other words, if you want to guarantee yourself a spot, you will need to pay in advance. If you register in advance but do not prepay, your spot will be reserved until 15 minutes before the event, at which point (if you have not showed up for the event and still have not paid) you could lose your spot in the event.
Refunds
If you register for an event and prepay in advance, but later find out you cannot attend, if you give us at least 24 hours notice before the start of the event, we are happy to give you a refund in the form of store credit equal to the value of the ticket price. However, except in special circumstances, we are unable to issue refunds if you simply miss the event.